1. Who We Are

This Privacy Policy applies to Fresco Flooring (“we,” “us,” or “our”), a flooring and tile installation company based in Tampa, Florida, operating at frescosflooring.com.

We are committed to protecting your privacy and handling your personal information with care and transparency. This policy explains what information we collect, how we use it, and your rights regarding that information.

If you have any questions about this policy, please contact us at ozcan@frescosflooring.com.

2. Information We Collect

We only collect information that you voluntarily provide to us through our website contact form. This may include:

• Your first and last name
• Your phone number
• Your email address
• The type of service you are interested in
• Details about your project that you choose to share

We do not use cookies, tracking pixels, analytics tools, or any third-party data collection services on this website at this time. We do not collect any information passively or without your knowledge.

3. How We Use Your Information

The information you provide is used solely to respond to your enquiry and arrange your in-home estimate. Specifically, we use your information to:

• Contact you by phone or email to follow up on your estimate request
• Schedule an in-home visit at a time that suits you
• Provide you with a quote for your flooring or tile project
• Answer any questions you may have about our services

We will never use your information for unsolicited marketing, and we will never sell, rent, or share your personal information with any third party for commercial purposes.

4. How We Store Your Information

Information submitted through our contact form is received directly by our team via email. We do not store your information in any external database or third-party CRM system at this time.

We retain your contact information only for as long as necessary to fulfil the purpose for which it was provided — typically the duration of your project enquiry or job. Once no longer needed, your information is deleted from our records.

We take reasonable precautions to protect your information from unauthorised access, disclosure, or misuse.

5. Sharing of Information

We do not sell, trade, or transfer your personal information to any outside parties. Your information stays with the Fresco Flooring team and is used only to service your enquiry.

We may disclose your information if required to do so by law or in response to valid legal processes, such as a court order or government request.

6. Your Rights

You have the right to:

• Request a copy of any personal information we hold about you
• Request that we correct any inaccurate information
• Request that we delete your personal information from our records
• Withdraw your consent for us to contact you at any time

To exercise any of these rights, please contact us directly at ozcan@frescosflooring.com or by calling (813) 378-0399. We will respond to all requests within a reasonable timeframe.

7. Children’s Privacy

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from anyone under 13 years of age. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete it.

8. Third-Party Links

Our website may contain links to third-party websites such as Google Maps or social media platforms. This Privacy Policy applies only to our website. We are not responsible for the privacy practices of any third-party sites, and we encourage you to review their privacy policies before submitting any personal information.

9. Florida Privacy Rights

As a Florida-based business, we are committed to complying with applicable Florida privacy laws. Florida residents have the right to request information about what personal data we hold and how it is used. To make such a request, please contact us at ozcan@frescosflooring.com.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.

Continued use of our website after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please reach out to us:

• Email: ozcan@frescosflooring.com
• Phone: (813) 378-0399
• Hours: Monday–Friday 8am–6pm · Saturday 9am–4pm
• Location: Tampa, Florida